I perform for RockTenn corp all thire 260 plants use dell , dell obtained all the pc’s on the plant I do the job in without having a hitch , so why cant you can get 1 despatched to a non corprate custermer
Previously , when having the backup was in my hand At the moment he mentioned no and now, when I want my knowledge then he is providing me excuses to assist his preceding statements. Because of your incompetent employees , my work has totally shut down. In addition, Your executives are undecided about my data recovery. Within just twenty times , you people are expecting me to reinstall Home windows in my machine . Mr. Anuj asked me to look forward to three times , for running the system substitute and Mr. Sharmil is telling me that there's no this kind of plan for laptop replacement.
Worst customer service I have ever witnessed in my daily life. I'm creating to your BBB and Attorneys Standard for my state, the State of Texas and also the point out where by my lender is headquartered.
October sixteen, 2014 at 2:14 pm Ordered Alienware- can not get any information from your Dell reps in India about tracking quantity, transport dates, and so forth. Instructed me shipments intending to APO can not be tracked within the U.S. and wouldn’t inform me exactly where shipment originated. I have sent a number of deals to my son at Bagram AB and all ended up tracked by put up office from origin to APO in Chicago ( last point in which merchandise ship to abroad spot).
I haven't any Regulate around that. I call Fed Ex to obtain the new address adjusted, but there is ‘protocol’ to adhere to. I was certain by THREE reps they had completed the ‘protocol’ as a result of an in-household ask for and inside of 12 several hours the modify will be reflected. Guess what? Nope. Nope. Nope. I then merge Fed Ex on the call Thrice…if they will’t help it become transpire, I confident as heck will. Hyderabad, Indians assure me it is corrected, but no…FED EX suggests NOPE. I have spent 5 days, over nine hrs, all attempting to alter the deal with to what I ORDERED in the first place! Indians have a very significant cultural divide..they do not regard Ladies. The very first rep I termed about this was a lady. Her mastery of English was a couple of 2. (I teach English so I sense competent to evaluate). I knew she wasn't subsequent 50 % of what I explained, I had to repeat myself again and again, I asked for her supervisor. I could listen to her staying berated while in the background by very likely her ‘mentor’ or supervisor. They considered the mic was off, but I heard everything. I felt sorry for her, It's not necessarily her fault they failed to train her sufficiently and so they’re learning english on The work. If Dell moved their customer service facilities into a point out On this country…their profits would go up 20%. Sadly, I received’t be social gathering to this insanity anymore.
Its the perfect time to vote for those who has aided you, not voting for persons simply because they converse a good match. Wall Avenue cares about wall Road. Businesses are protected by rules of politicians you vote for.
Along with this get I introduced Microsoft Office 2016. I had been proud of my buy until eventually I attempted to obtain the Office environment application.
About to inform Everybody to accomplish precisely the same. It's possible the BBB received’t provide them with A+ score whenever they get An increasing number of and much more grievances.
I bought a xp3 a few years again and it took me 2 months to obtain it to act inside of a usable way. I had ordered “No program other than the functioning procedure†configuration and a lot of the loaded program kept resulting in the system to crash.
Farouk began to blame anything on Dell suppliers and suppliers They are really the one responsible not Dell, I reply, firm which include Dell with their big infrastructures and Firm amount, did not Have a very system in place to assistance the big desire within the marketplace? in any case soon after 35 minutes all he did is just blaming other for The shortage of customer care as well as satisfying their shoppers orders on well timed manners.
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THEN SHE DISCONNECTED ME. I are unable to take the observe into the UPS shop. I'm disabled. I nevertheless haven't any Computer to hook up as a consequence of a lacking energy twine. All I want to do
Wanting to Get hold of Dell during the United states of america? Ignore it! The closest that you could come is to write down to them by means of snail mail to their tackle in weblink round Rock Texas. Here is the address. As of still I haven't tried to Make contact with any person in Texas by way of snail mail, but will when I finish listed here.